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Practice 03 — Automation & AI
Automation that
clears the queue.
There's a difference between a CoE that ships dashboards and an automation practice that takes hours of work out of the business every week. We help you build the second one — combining RPA, document AI, workflow and LLM-based agents into a single delivery engine.
Outcomes
What changes for you.
- 01
A live opportunity backlog tied to FTE hours, error rates and cycle time — not vibes.
- 02
A delivery factory that ships automations in days, with the right governance baked in.
- 03
Generative AI integrated into core workflows, with evals, guardrails and audit trails.
- 04
A clear human-in-the-loop policy: where AI decides, where it suggests, where it stays out.
Capabilities
The work, spelled out.
01 / 06
Opportunity discovery
Process mining, task mining and structured interviews — to surface the work actually worth automating.
02 / 06
RPA & workflow
UiPath, Power Automate, Workato — designed, built and supported as a product, not a prototype graveyard.
03 / 06
Intelligent document processing
Extract structured data from unstructured documents at production accuracy, with human review where it matters.
04 / 06
LLM & agent integration
Copilots, RAG, tool-using agents — wired into your systems via secure APIs and evaluated continuously.
05 / 06
Responsible AI governance
Model registry, evals, red-teaming, data residency and the policy framework regulators will ask about.
06 / 06
Automation operating model
Federated CoE, citizen development guardrails, intake, prioritisation and sustainable run model.
Signals from prior engagements
180k
Annual hours returned to the business across a single programme.
92%
Straight-through processing on a tier-1 document workflow.
6 weeks
From production LLM evaluation framework to first regulated use case.
Next practice
Application & Data